IDII Software Newsletter
To assist the professional dealing with software in Warehousing Distribution, Logistics,
and the Supply Chain.
December 18th 2001 - Vol 2 No 20
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Techniques, Vision, & Educational
Thoughts
A Valuable List of WMS Implementation Tips
This case contains 10 practical tips for
anyone who becomes involved in a WMS implementation.
Consider the Near Future During the Requirements
Analyses
During the definition of all
requirements
not only today's operational
needs need to
be considered. During this phase
the company
strategy, market development
and technologic
developments need to be taken
into account.
The WMS also needs to support
the future
organization. Dare to discuss
the current
organization and it's primary
processes.
Try Not To Be Misled By Demonstrations
During the orientation phase
software suppliers
often uses demo's. These demo's
often provide
a complete view on the primary
functionalities
of the package, but do not show
the flexibility
of these functionalities. During
this phase
not just the functionality of
the package
should be considered but the
flexibility.
Can all functionalities be parameterized
and therewith flexible or should
tailored
software realize this flexibility.
Do Not Just Select the Package On It's Primary
Functionalities
The final selection of a package
is often
based on the level in which the
package supports
the primary process of the organization.
However, the package should also
be selected
based on criteria such as host-interface
possibilities, web interface
possibilities,
the software language, financial
support
(activity based costing), the
road map of
the standard package (the project
development
horizon of the standard package),
the organization
of the supplier and the service
organization
of the supplier.
All Service Aspects Should Be Covered By
A Contract
The development and implementation
of the
package is often executed and
managed by
a project team from the software
supplier.
After implementation the responsibilities
are often transferred to the
service department
of the supplier. A contact should
cover the
way how this transfer should
be executed
and how the supplier will guarantee
that
all knowledge of the tailored
software is
maintained within his organization.
Service
level agreements such as time-to-response
and time-to-recovery need to
be covered by
a contract as well.
Include the Right People in the Design Phase
Try to involve the right people
in the design
phase (conference room pilot).
Both management
and operation should be involved.
Critical
success factor's are the availability
of
operational staff and the empowerment
of
a person with decision power.
Minimize Tailored Software
During the design phase a balance
needs to
be found between required functionality
and
available functionality of the
standard package.
In this phase it should be avoided
to create
tailor made solutions. Tailored
software
has a great impact on the development
time
and the maintenance of the package.
Consider the Output of the System
The value of the system will
be determined
by the physical output of it.
Pay attention
to the functionality of documents
such as
a packing list. For both staff
and customers
this often is the only way to
judge the added
value of the system.
Freeze the Functional Design Document Until
After Implementation
After the design phase the functional
design
document needs to be frozen in
order to enable
all involved parties to start
development
and implementation based on the
same requirements.
Especially in the area of interfaces,
a change
in the functional design has
great impact
on the overall planning. A frozen
functional
design document is an absolute
critical success
factor for realizing the planning.
Reserve Sufficient Time for Testing the Package
In both the FAT (Factory Acceptance Test)
as the SAT (Site Acceptance Test) the package
needs to be compared with the functional
design. During FAT the stand-alone performance
of the packages needs to be tested, while
during SAT the functioning of the package
in her new environment (host interface, PLC's,
Radio Frequency network) should be tested.
During FAT concentrate on subjects such as
documents, user interface and functionalities.
For both FAT and SAT test protocols should
be written. Pay special attention to these
subjects which are considered not to give
any problems.
Implement a Functional User Group
Prior to implementation and beneficial
use
a functional user group should
be established
which will act as the liaison
between user
organization and software supplier.
Cover
issues such as documentation,
training, problem
logging, escalation for problem
reporting
and follow up and the follow
up on change
requests.
Written by Stef de Bont of RoadAir. This white paper available as
a separate white paper at http://www.idii.com/wp-practical-tips.htm
and is originally published on LogisticCases.com.
About the Author
Stef de Bont (1967) has been working in third
party logistics since 1993. At Scansped he
was responsible for a.o. implementation of
a new warehouse management systems. Since
1998 he has been working with Road Air and
has been involved in the implementation of
a new distribution center for Rockwell Automation.
Within the project he was responsible for
a.o. implementation of processes and systems.
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Software Company News
- Arzoon, Inc. (TMS, ITL) announced new logistics software bundles to address the specific logistics needs
of procurement, sales/customer service,
finance,
logistics,and international trade-compliance
professionals. The Arzoon software bundles include:
- Arzoon Import Manager (for procurement and
compliance professionals)
- Arzoon Export Manager (for sales/customer
service and compliance professionals)
- Arzoon Inbound Transportation Manager (for
procurement professionals)
- Arzoon Inbound Transportation Manager Global
Edition (for procurement professionals)
- Arzoon Outbound Transportation Manager (for
sales/customer service professionals)
- Arzoon Outbound Transportation Manager Global
Edition (for sales/customer service
professionals)
- Arzoon Freight Payment (for finance and logistics
professionals)
- Arzoon Total Transportation (for logistics
professionals)
- Arzoon Total Transportation Global Edition
(for logistics professionals)
- Arzoon FastTrack Rail Manager (for logistics
professionals)

- CAPS Logistics Inc. (TMS, Optimization, APS,
Div of Invensys) ANNOUNCES New Product "COLLABORATIVE
DISPATCH". New Functionality Facilitates Collaborative
Routing and Scheduling Across Multiple Dispatching
Environments. Collaborative Dispatch enables
a multi-user, vehicle routing and scheduling
environment, providing visibility between
dispatchers and allowing plans to be optimized
across geographic boundaries. It provides real-time plan tracking and
status notification allowing for immediate
and responsive actions in a multi-dispatcher
environment. For example, if an order has
been delayed, the dispatcher is notified
so all connected orders can be rescheduled,
coordinated, and communicated to all other
dispatchers.
- HighJump Software (SCE, WMS) announced the new release of Warehouse Advantage Suite
5.0. New features of the Warehouse Advantage
Suite Version 5.0 release include:
- Event Management— By measuring and monitoring supply chain
processes for exceptions and bottlenecks,
Warehouse Advantage Suite's new Event Advantage module enables an organization to proactively manage
events across its supply chain. Event Advantage
is a stand-alone module that provides intelligent notification, control and collaborative
resolution of specific events occurring-or about to occur-within the extended
supply chain before they become
problematic.
Event Advantage provides a broad
set of notification mechanisms such as e-mail, pager,
fax or phone for managers or trading partners, as well
as integrated workflow capability to facilitate inter-enterprise
business processes and automatic
rules-based
response to supply chain events.
- Easy Upgradeability — The same upgrade CD to all of its Warehouse
Advantage Suite(TM) customers with an average
upgrade taking hours as opposed to months
or years.
- Efficient Integration with XML —Warehouse Advantage Suite automates the
process of creating, modifying and exchanging
XML documents among trading partners without
custom coding.
- Lawson Software (ERP, CRM, Nasdaq: LWSN) went PUBLIC. Lawson had an IPO last week on the Nasdaq. Offering price was $14 / share. It closed
last week on Friday at $17.19. Ticker symbol
is LWSN - Lawson is headquartered at St.
Paul, MN - Minnesota is one of the top 10
states in the USA for software development.
- Kewill (ERP, SME, MRP), announced it will migrate the customers of eMake Solutions,
a shop management applications provider that
went out of business last April, to its popular
JobBOSS suite of shop management applications.
Under an exclusive agreement, eMake Solutions
has sanctioned the migration of its eMake
and Smart Shop systems to JobBOSS. Kewill
will work with Begin2Know, a consulting company
run by Stephe Faust, a former principal of
eMake, to convert the data from existing
eMake and Smart Manager systems. About 340 customers could migrate their systems
to Kewill's JobBOSS.
- LOGISTICS.COM (TMS, B2B Hosted Solution) announce a new version of OptiBid Lane*, a procurement tool for the self-service
negotiation and securing of transportation
service contracts across all modes-truckload,
less-than-truckload, rail, air and
ocean. OptiBid Lane standardizes and centralizes
communication between shippers and
carriers,
providing carriers with bids in a
consistent
format and making it easy for shippers
to
choose the carriers that best support
their
business requirements based not only
on rates
but also on multiple service factors.
OptiBid Lane enables shippers to:
- Quickly create and post electronic RFQ's
- Download results into their TMS
- Use archived bids as templates for subsequent
bids
- Collaborate with and manage carriers
- Create and run web-based auctions
- Secure competitive rates and award contracts
- Access to hundreds of carriers registered
with Logistics.com
- Add additional carriers as needed
- PeopleSoft (ERP, CRM, HM) announced its new 8.3 Enterprise Performance Management
(EPM) applications. The new EPM applications include:
- Business Planning and Budgeting -Included in PeopleSoft`s Financial Analytics,
this new integrated solution enables companies
to project, implement, monitor, and adjust
their financial strategies and objectives
to increase overall profitability and efficiency.
- Customer Behavioral Modeling (CBM) -Included in PeopleSoft`s CRM Analytics,
CBM uses predictive analytics such as customer
profiling, data modeling, and data mining
to analyze information, enabling businesses
to gain a deeper understanding of customers.
- Workforce Planning-- Included in PeopleSoft`s Workforce Analytics,
this application allows companies to model
skills and competencies, plan succession,
and determine workforce strengths and weaknesses
to maximize organisational performance.
- Data Warehouses -PeopleSoft`s four new solution-specific
warehouses for Customer Relationship Management
(CRM), Financials, Human Resources Management
Systems (HRMS), and Supply Chain Management
can be easily deployed with PeopleSoft and
other enterprise applications, accelerating
the analysis and reporting of data.
- Phoenix Systems (TMS, ERP, CRM, MRP) Introduces Transportation Management to Canadian Syspro Impact Encore Users (ERP, CRM). Phoenix Systems extends the IMPACT Encore
offering to include Transportation
Management
(TMS). The result will reduce customer's
freight costs by up to 20%, improved
customer
service due to complete order tracking,
provide
accurate freight cost recovery, eliminate
shipping errors and eliminate dependency
on carrier machines. To ship items from the warehouse, end users
will: Scan the order number, confirm
the
number of pieces and affix the barcoded
shipping
label. TMS automatically will record
the
weight from electronic scale, select
the
carrier and service level based on
required
delivery, select least cost, consolidate
shipments by customer, print carrier
compliant
barcoded labels, calculate freight
and handling
charges for invoicing, print daily
manifests
and send electronic files to carriers.
Phoenix Systems is focusing a significant
effort on the integration of 3rd
party applications
that can be seamlessly integrated
with IMPACT
software. As a result of this relationship,
they offer Manufacturing, Distribution,
Accounting
solutions, Warehouse Management with
TMS
software available at the shipping
dock.
- Provia Software (WMS, TMS) - announced web-based training courses for clients and partners. Designed to fully
complement Provia’s extensive ‘in
person’
curriculum, the web-based courses
offer many
advantages to Provia customers and
partners
including:
- Self-Paced Learning – The classes are designed so students can
take the class at their own pace,
repeating
sections as needed as often as
necessary
- On-Demand Scheduling – Students can schedule training when it’s
convenient for them
Reduced Travel Costs – The class can be taken from any computer
with a browser and internet access
- Standardized Information - New employees can take the same class
that employees before them took,
ensuring
consistency and a non-biased assessment
tool
for each student
- Simplified Upgrades - Clients upgrading to a newer version of
Provia’s ViaWare can have employees
train
on the new version to familiarize
themselves
with it
- SSA Global Technologies Inc (ERP,CRM) announced an OEM agreement with Logility (NASDAQ: LGTY, WMS, TMS, SCP) to optimize the supply chain. SSA GT markets
and supports the Logility Voyager
Solutions(TM)
suite as "BPCS Collaborative Commerce powered
by Logility.
Working in conjunction with the BPCS enterprise
system, the Logility solutions provide measurable
and rapid ROI through advanced planning and
optimization in the areas of CPFR® (collaborative
planning, forecasting, and replenishment);
demand, supply, inventory, transportation
and factory optimization; and advanced warehouse
management.
Available today, BPCS Collaborative
Commerce
provides the necessary tools that
enable
companies to balance, optimize, forecast
and plan at a detailed level. BPCS
Collaborative
Commerce is integrated with BPCS
Version
8 and is available now through the
SSA GT
global sales organization. BPCS is
installed
in more than 6,500 companies in over
70 countries.
Quotes to Ponder
- List of Quotes to Ponder from prior issues.
- "Purpose is what gives life a meaning."
--C. H. Parkhurst
Scripture to Ponder - List of Quotes to Ponder from prior issues.
- "When the righteous thrive, the people
rejoice;
When the wicked rule, the people groan." Proverbs 29:2 NIV
Websites to Check Out
Research - Find - Locate People - http://www.researchingtools.com
Many Business Forms & Agreements - from
AllBusiness - http://www.allbusiness.com/cmt/information/generic.jsp?fname=24701
Books & Reports - NEW Online Book Catalog
Books on Shipping, Warehousing,
Distribution, Operations,
WMS, ERP, CRM, Supply Chain, Customer Service, Logistics, Facility Layout & Design
WMS Advanced Search Bundle
Valuable Future Events - List Your Event or Convention
IWLA Annual Convention & Expo - March 10 to March 13, 2002 - San Francisco,
CA, USA - 847-292-1891 or visit http://www.iwla.org
2002 Material Handling Show & Conference
- NA2002 - April 8 to April 11, 2002 - Cobo Hall,
Detroit, MI, USA - 800-232-1537 or visit
http://www.na2002.com
Supply Chain Expo - April 16 to 18, 2002 - Rosemont, IL, USA
- 800-964-9665 or visit http://www.supplychainexpo.com
National Conference on Operations & Fulfillment
- NCOF - April 29 to May 1, 2002 - Nashville, TN,
USA, 212-790-1500 or visit http://www.ncof.com
Logistics & e-Supply Chain Forum, May 9 to 12, 2002 - New York, NY, USA -
212-651-8700 or visit http://www.logisticsforum.com
Distribution/Computer Expo - DC Expo 2002- May 21 to May 23, 2002 - Navy Pier, Chicago,
IL, USA - 800-338-4112 or visit http://www.logistar2.com
19th Annual Catalog Conference, - June 10 to 13, 2002 - McCormick Center
- Chicago, IL, USA - 212-790-1500 or visit http://www.catalogconference.com
About This Newsletter - ISSN 1533-435X We educate and share news on software for
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© 2001 Industrial Data & Information
Inc. All Rights Reserved.. Trademarks
belong
to respective trademark holders. Information
accuracy is not guaranteed due to variety
of sources.
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