IDII Software Newsletter
To assist the professional dealing with software in Warehousing Distribution, Logistics,
and the Supply Chain.
November 20th 2001 - Vol 2 No 18
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Techniques, Vision, & Educational
Thoughts
"XML Options for Transportation Management"
Responding to record numbers of delayed and
cancelled flights, the top U.S.
airlines
have decided to try to fix the
clunky links
between their individual electronic-ticketing
systems in an effort to make
it easier for
stranded passengers who don't
have paper
tickets to rebook flights with
a different
carrier. They are going to use
XML documents
to allow sharing electronic ticket
information.---
Transportation Magazine*
This and other uses of extended
mark-up language
or "XML" electronic
documents is
a sign to transportation professionals
that
this web-friendly technology
is approaching
more wide-spread usability in
the fast changing
area of e-commerce. Transportation
professionals
who want to be proactive should
try to develop
some understanding of this technology
and
why it could be so useful.
XML is simple a format for a
file. Many transportation
managers are familiar with EDI
documents
used for shipment tendering,
bills of lading,
and statuses. A sample of an
XML formatted
document is presented here (with
indentation
to increase readability):
Example
<INVOICE>
<SHIPFROM>
. . . <ACCOUNT_NUMBER>B4324-103</ACCOUNT_NUMBER>
. . . <NAME>TESRAC SHIPPERS</NAME>
. . . <ADDRESS>12 Stanford Road</ADDRESS>
. . . <CITY>CHAMPAIGN</CITY>
. . . <STATE>IL</STATE>
. . . <ZIP>63102</ZIP>
</SHIPFROM>
<FREIGHT_CHARGE currency="US">157.48</TOTAL_AMOUNT>
. . . <DETAILS>
. . . . . <ITEM>
. . . . . <DESCRIPTION>Tractor Parts</DESCRIPTION>
. . . . . <SKU>123582345</SKU>
. . . . . <QUANTITY>120</QUANTITY>
. . . . . <PRICE currency="US">60.00</PRICE>
. . . . . <DISCOUNT measurement="flat">10</DISCOUNT>
A complete document may be one-eighth the
size of a business letter in document format
and, like a word processing document, can
be attached to an email or transferred as
a file.
Like EDI, XML uses a system of
characters
to "delimit" one data
field from
another though XML uses "tags"
(inside the <> marks).
The XML document
is much more "free-form"
not relying
on the fixed structure and code
limitations
found in EDI. Also unlike EDI,
XML can be
human readable. This readability
can be further
enhanced if programmed with "style
sheets"
which can even make the XML print
in a normal
document format. Human readability
is a factor
that makes XML cheaper, faster
and better
than conventional EDI for uses
that involve
human interaction.
XML Is Preferred Over EDI
EDI, while a powerful tool for
transportation,
is not as extensively used as
transportation
and logistics professionals might
think.
In fact, only about 2 % of the
world's businesses
now use EDI. A poll in Europe
revealed that
99% of small to medium enterprises
there
are reluctant to incur the costs
involved
in using EDI. Even large retailers
only have
20% of their suppliers using
EDI. XML, considered
to be much less costly to produce
may change
this and may result in your small
to medium
sized business partners beginning
to communicate
with you with something more
sophisticated
than fax.
There are several important advantages
that
transportation managers will
realize when
using XML. First, using the internet
to transmit
the messages will allow reduction
in the
use of Value Added Networks (VAN),
which
can charge on a costly per-character
basis.
One source has suggested that
traditional
EDI systems are seven to ten
times more expensive
than Internet-based options.
This will be
a primary concern of the IT manager
you work
with.
The IT manager on your staff
will also value
XML because the programming effort
for this
kind of document is much lower.
XML is a
key technology for integrating
various corporate
systems. If individual shipment
records are
to be returned to a corporate
ERP or an accounting
system after the shipment has
been dispatched,
XML is a very suitable tool.
Both Oracle
and SAP have programmed interfaces
to accept
XML inputs.
Secondly, today many companies
batch the
delivery of outbound and pickup
of their
inbound EDI messages periodically
during
a day. As supply chain flexibility
and integration
grows, even these delays measured
in hours
will be unsatisfactory. More
flexible timing,
and especially, more immediate
response will
be available via the use of XML.
E-commerce
efforts like private transportation
exchanges
will be facilitated by the new
technology.
Another advantage that will appeal
to transportation
managers is that the production
and modification
of these documents is much less
complex.
They can be managed not only
by the scarce
IT staff but directly by transportation
staff.
An example of the tremendous
flexibility
that this offers can be provided.
Imagine
XML documentation for an international
shipment.
If the Bill of Lading were not
complete,
this XML file could be could
be pushed to
an export manager's email inbox.
He or she
could add the proper carrier,
cite the proper
international documents, save
the file, email
a copy to the recipient, and
then forward
the document to the Warehouse
Management
System for addition to a picking
list. Imagine
the same email-like document
flexibility
with your carriers, 3d parties
and customers.
Imagine using it to communicate
with your
accounting department.
There are problems that have
to be surmounted
before XML can replace EDI. There
are already
several carriers who have published
their
own XML standard and some will
accept XML
as a shipping document. Transportation
managers
will remember the problem of
multiple computer
terminals coming from carriers
when early
proprietary systems were being
fielded. This
could be a similar problem with
different
formats from carriers and even
different
tags established for various
industries.
Suppose that two companies create
XML formats
for a bill of lading. One developer
could
call a tag "purchase_num",
another
could call it "ponumber".
While
humans may realize that those
are most likely
meant to be the same thing, machines
will
definitely not recognize this.
For XML to
be widely used, the e-business
community
must agree upon a standard set
of tag names
and associate a commonly understood
meaning
to it. This standardization is
required for
a smooth integration of the many
different
systems transportation professionals
have
to deal with and consists of
both the syntax
and the semantic of the XML-based
message.
Also tools for easy transmission
and document
accountability need to be available.
People
who track progress of innovations
like this
state that the tools are now
becoming available
and that XML will begin to make
an impact
within two years.
What Should You Do Today?
What should the transportation
professional
do about XML? Here is a chance
to put your
IT manager on the spot. Ask if
he or she
has considered moving to XML
for your major
transmissions and carriers and
has this been
considered for any contemplated
corporate
systems. You will at least gain
new respect
in his or her eyes for using
a new acronym.
Canvas your carriers to determine
if their
plans include XML communications.
Since both
shippers and carriers realize
savings from
using this technology, perhaps
there will
be opportunities to share the
savings via
discounts. Lastly, think about
how a flexible,
document-based version of EDI
could allow
you to revise and streamline
your business
processes.
*Jim Young, managing director
for cost measurement
and distribution strategy at
Continental
Airlines Inc. in Houston, said
here last
week that an XML-based standard
for sharing
electronic-ticket information
is being developed
by the OpenTravel
About the Author
George Murphy is an independent logistics technology consultant.
You can contact him at gmurphy@ameritech.net.
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Paper Index

Software Company News
- Arzoon, Inc. (TMS) announced Arzoon LIFE™ 4.0. Arzoon LIFE is comprised of a unified suite
of applications including Arzoon Transportation LIFE and Arzoon Global Trade LIFE that together solve complex supply chain
challenges. The software offers functionality
in transportation procurement, execution, tracking,
freight payment, reporting, global trade
compliance and inventory visibility. AMR believes an expanded software suite
for transportation management and global
trade, like Arzoon LIFE 4.0, can streamline
processes for global logistics administration
and execution, and provide improved communication
and visibility.
The solution integrates trade advisories, license and
document requirements, and denied parties
lists. To aid with sourcing or pricing decisions,
companies can determine the total landed cost of an international shipment, including
transportation, insurance, duties, taxes
and import/export fees. The web-native platform
blends best in class trade content with workflows
that can streamline the difficult process
of performing import/export screening on
each shipment and managing the exceptions.
Arzoon LIFE 4.0 includes additional support
for rail systems including rating, tendering,
execution and tracking of rail shipments. Additionally, LIFE 4.0 provides enhanced reporting and event management functionality
including configurable alerts that allow
users to specify alert conditions based on
part numbers, trading partners, and other
critical factors. Also, Arzoon has added more features to
its trade compliance product catalog to facilitate
shipment screening, document generation,
and landed cost calculations.
- Baan (ERP, TMS) announced it's new iBaan for Automotive
Internet-enabled solution to extend the visibility
of the automotive supply chain. For the first
time, iBaan for Automotive will provide the
automotive industry with an integrated range
of applications covering ERP, CRM, SCM, collaborative
private exchanges and manufacturing execution
systems. This will enable automotive companies
to harness the power of the Internet to streamline
business processes and improve enterprise
management, B2B collaboration, decision support
management, manufacturing execution, access
to information portals, and indirect material
procurement.
The iBaan for Automotive solution supports
discrete and repetitive manufacturing, industry-specific
requirements and integrated decision support
to control the reporting and delivery of
information about production orders.
- Cambar Software Inc (WMS, www.cambarsoftware.com) announced partnership with MercuryGate International (TMS, www.mercurygate.com) to develop an interface to connect CSI's Axis Warehouse
Management solution with MercuryGate's Transportation
Management Suite (TMS). CSI's Axis Warehouse Management solution
optimizes operations at warehouse facilities
by managing information, space, people and
inventory efficiently. MercuryGate is a provider
of Web-based, end-to-end transportation management
solutions.
- Cambar Software Inc. (WMS) announced that it has partnered with Kewill Systems plc (LSE: KWL) to develop an interface that will seamlessly connect CSI's
Axis warehouse Management solution to Kewill's
Clippership shipping automation application.
- Delfour Corporation (WMS, TMS) announce crossdock product SmartDock 2.0. SmartDock 2.0 is being offered as a fully
integrated or stand alone solution. SmartDock
2.0 is an event driven solution that has
been designed for both companies in the transportation
arena and those that do pure Dock Management
through the efficient movement and management
of high velocity inventory through crossdock
facilities. Essentially it eliminates the
inventory-holding function of a warehouse
while still allowing it to serve its consolidation
and shipping functions.
- Descartes Systems Group (TMS, Nasdaq:DSGX,
TSE:DSG) announced the enhancement of Descartes’ Ocean Rate Builder
product to streamline the process of producing service
contracts for containerized shipments.
Descartes’ Ocean Rate Builder product provides
a centralized system from which all departments
can create, revise, store and distribute
service contracts, all from a Web-based front
end. This centralized approach incorporates
spreadsheet and word processing capabilities
to eliminate the clutter of multiple contract
documents created with software that is not
designed to manage service contracts, and
ensures accuracy and efficiency throughout
the production process.
The Descartes solution for contract management
makes it easy for these carriers to identify
service contracts that have specialized terms,
such as credit, container free time, transit
time commitments and service contract expiration
dates. Carriers can also report on the productivity
of their pricing departments in processing
bids and determine how successful they are
at winning new contracts.
- Irista, Inc. (WMS, TMS, ERP) announced iristaVision 8.2. iristaVision is designed to coordinate
the execution of the order fulfillment
and
delivery process by providing a comprehensive
real-time performance picture of a logistics
network's infrastructure, conditions,
and
constraints. This insight allows professionals to proactively
monitor and resolve the occurrence of unplanned
events and exceptions. New capabilities of iristaVision 8.2 include:
Process Monitoring and Proactive Notification
Expanding upon iristaVision's alerting
capabilities,
8.2 introduces a new mechanism that
proactively
monitors a defined process, notifying the appropriate personnel when
activities such as picking, packing,
staging,
loading, shipping or delivering fails
to
start or stop at the designated time. These start and stop completion times are
based upon the consignee's expected
arrival
date and the particular order configuration.
Logistics' processes and their associated
activities are configurable by attributes,
which can include warehouse, originator,
customer, carrier and owner. The progression of these business processes
are driven utilizing workflow technology, which specifies planned start and completion
times, activity duration, and indicates
when
activities were started and completed.
This
new feature will allow logistics
professionals
to proactively identify potential
bottlenecks,
keeping the entire process on track
and customers
satisfied.
Logistics Status and Condition Visibility
Expanding upon an already rich view
of order,
inventory and shipment conditions
across
a logistics network, iristaVision
8.2 provides
additional insight and depth into the status
of Advanced Ship Notices (ASNs),
inbound
deliveries, planned and actual outbound
delivers,
purchase orders, received purchase
orders,
and returns. Used passively to monitor events and conditions
or to drill down at a granular level
to discover
the root cause of an exception identified
within process monitoring, logistics
managers
can now take intelligent courses
of action
based upon real-time conditions and
constraints.
Logistics Network Infrastructure
Definition
Key to keeping a logistics network
coordinated
and synchronized is iristaVision's
centralized
approach to managing and disseminating
the
information and business rules that
define
a diverse network. Entities such as carrier, consignee, originator,
owner, source and supplier and their
associated
information are maintained within
iristaVision,
seamlessly syncing updated information
with
other application nodes on the network.
- Manugistics Group, Inc. (Nasdaq:MANU) and Acta Technology, Inc. announce a strategic
alliance. Manugistics is using ActaWorks(TM)
- Acta's high-performance data server - as
an integration technology behind a Manugistics
WebConnect(TM) Integrate solution. Manugistics
WebConnect Integrate, powered by ActaWorks,
enables broad access to data from a variety
of sources through a single data integration
solution
Key features of the Acta-powered
Manugistics
WebConnect Integrate solution include:
- high performance data extraction, transformation,
loading and integration;
- real-time transaction integration via message
brokering;
- enterprise-class multi-user development functionality;
and
- Web-based remote administration and management
capabilities.
- Enhanced integration a key driver of Enterprise
Profit Optimization
- McHugh Software International (WMS, LMS,
TMS) - announced new web-based applications.These new web applications come pre-integrated
with McHugh's powerful DLx™ Warehouse
solution,
but can easily be adopted with any
legacy
or third party warehouse management
system.
The new applications and releases include:
DLx™ Supplier - a collaborative-commerce application that
enables manufacturers and suppliers to synchronize
logistics operations and share order, inventory
and shipping information through a web-based
logistics portal, while providing suppliers
tools to automate inventory tracking and
shipping. (See graphic)
DLx™ Supplier Enables Manufacturer-Supplier
Collaboration

DLx™ Commander/QA - a centralized command and control application
that enables quality control management and
inventory tracking in real-time throughout
the supply network. This application enables
network-wide QA process control, and provides the ability to place any SKU, lot
or pallet on hold, or release it from hold,
through an easy to use web-based QA portal. DLx Commander/QA drives efficiency and
brand protection by automating the very manual
processes many companies use today to manage
QA control across a large fulfillment network.
DLx™ Commander/Recall - a centralized command and control application
used to initiate product recalls for any product
internal or external to the supply network. It includes a data warehouse of all historical
shipping information. This saves time and
cost, improves recall accuracy and reduces
risk of incomplete recall.
LENS™ 2.0 - This new release of McHugh's global visibility
and event management tool provides users
with real-time visibility across their networks for internal distribution
centers and raw materials warehouses, in-transit
shipments, and external warehouses and other
outside facilities. As a result, companies
can significantly improve order fulfillment
and customer service, reduce network inventories
and increase efficiency by responding more
rapidly to changes and exceptions, providing
real-time order status, and improving supply chain decision-making.
Visibility views in LENS can be easily configured
to meet the specific needs of different roles
within the supply chain. Version 2.0 adds
an enhanced user interface, supports unlimited
network hierarchies, and increases capabilities
for high-volume transaction environments
through multi-threading remote system calls
and using more advanced XML integration technology.
- TALPX Inc. and NxTrend Technology Inc.(ERP) announced an alliance to deliver integrated e-commerce
solutions to the building products industry. NxTrend's SX.enterprise distribution software
will be integrated with the TALPX(R) eMarketplace
Solutions. TALPX will use NxTrend's bizLinx Commerce
Connect technology to enable real-time XML
integration. Commerce Connect supports EDI,
e-mail and flat file integration for dealers
and distributors who don't support XML. Once a transaction is completed in the TALPX
marketplace, purchase orders, invoices, and
transportation documents will be automatically
generated from, and input into, our partners'
systems. "We are excited about our alliance
with TALPX Inc., one of the leading eMarketplace
solution providers in the wood products industry.
In addition to NxTrend's SX.enterprise integration,
TALPX plans to use NxTrend's bizLinx Commerce
Connect to provide integration to a number
of other back office systems popular in the building materials industry,
including Triad, Enterprise, Advantage, Spruce,
Progressive, SAP, and JD Edwards.
- Pitney Bowes Distribution Solutions announced PB TMS Enterprise Edition (Win
2000, SQL Server) . The transportation management system automates
all order and shipment processes,
from pack verification and shipping
to delivery
tracking and export documentation
and provides
real-time data access through a web
browser.
The application is installed on a central
server and accessed from remote locations
through a Web browser. A simple applet can
be downloaded for running local printing,
scanning and weighing devices. Additional features of PB TMS Enterprise
Edition include:
eQuery - eQuery is a browser-independent Web-based
feature that provides supply chain visibility.
Any user with Microsoft Internet Explorer
or Netscape Navigator browser versions 4.0
or higher can view real-time shipping information and
order fulfillment status. Once can access shipment information by tracking
number or bill number, check delivery status
and view packing information from their desktops.
Upfront rating - The rate shopping screen allows users
to view carrier's rates, discounts,
routes,
destination ZIP codes and delivery
requirements.
From a single screen, users can compare
carrier
prices and then select a carrier
that complies
with business standards and fulfills
customer
and partner shipping requirements.
- Provia Software (WMS, TMS) unveiled the Workflow functionality of the company’s ViaView fulfillment
collaboration suite. As events/alerts occur throughout the supply
chain, Provia’s Workflow engine is user-configurable to respond to events
by routing documents, automating
warehousing
and transportation processes, escalating
events and alarms as well as automating
problem
resolution.
Editor's Note: IDII was at the press conference in Chicago,
when Provia demonstrated this example below.
It is important to point out that this WORKFLOW is user-configurable. Many Customer Service Rep (CSR) duties and
activities can be automated - without programming - though the visual diagramming (like Visio)
in the Provia's Workflow engine. This is
user-configurable.
Example Demonstrated: Workflow is used to
handle a product shortage due to damaged
material being discovered during order fulfillment.
Provia’s ViaWare WMS notifies ViaView in
real-time that the exception occurred, and
ViaView kicks off the user-configurable,
Workflow business process designed to handle
the exception. ViaView first directs the WMS to hold the
order until further notice. It then automatically
formats and creates an email that is sent
to the designated customer contact. The email
contains a link to a web site showing a copy
of the order with pertinent information.
The email also contains checkboxes with the
options to have the order held waiting for
the missing item, shipped partially, cancel
the line item only, or cancel the entire
order. The customer makes their selection
and the reply is sent back to ViaView, with
the WMS automatically informed how to handle
the order. The WMS then performs the appropriate
tasks based on the customer’s selection.
The entire process is handled in less time,
without involving a customer service representative and at a lower cost, while delivering a
higher degree of customer service.
In addition to Workflow, the other
components
of Provia’s ViaView Fulfillment Collaboration
suite include real-time Visibility
from any
web browser, which allows users to
see when
user-defined events or situations
occur;
Event/Alert Management, where users
can subscribe
to events and non-events and be notified
via pager, fax, email or XML when
the events
occur; Decision Support, which generates
and posts order, inventory, and logistics
transactional data from across the
organization;
and Labor Analysis, a tool to analyze
logistics
performance within a specific facility
or
across the enterprise for all facilities.
- Provia Software (WMS, TMS) announced the availability of web-based training courses for clients and partners. Advantages include:
- Self-Paced Learning,
On-Demand Scheduling, Reduced Travel Costs
- Standardized Information - New employees
can take the same class that employees
before
them took, ensuring consistency
and a non-biased
assessment tool for each student
- Simplified Upgrades - Clients upgrading to
a newer version of Provia’s ViaWare
can have
employees train on the new version
to familiarize
themselves with it
Yamaha Motor Corporation's logistics staff
completed the web-based training class, and
followed and supplemented it by accessing
the ViaWare software from Provia's ASP servers.
Once the users were comfortable with the
software, the Yamaha logistics team visited
Provia for the ViaWare WMS Config Lab class.
- Unibar (1990, Bar-Coding Software) announced a new Internet Label Service, the Unibar WebLabel
Service, for easy printing of custom and standard
compliance labels from a web site
via a web
browser. Now a company's suppliers
can print
labels from anywhere in the world
by accessing
the web without any label design
or configuration
worries.
Unibar WebLabel Service enables small
or
large companies to provide their
smaller
suppliers with worldwide compliance
labels
literally overnight. There is no
software
to download or label specification
to learn.
Unibar develops the label according
to customer
specifications and provides the service
from
the Unibar server, with labels developed
by Unibar according to customer specifications.
The customer can provide free and
immediate
availability of compliance label
generation
for its suppliers worldwide by paying
a modest
service charge.
In addition, a link from the customers'
Web
Server can make the label generation
appear
to be an integrated part of the customer's
Web application. Suppliers no longer
need
to learn complicated software programs
or
be knowledgeable about bar codes
or label
designing. Standard compliance labels
such
as Target, Wal-Mart and Sears are
also available
now, including the automotive and
the GM
1724.
Benefits of the Unibar WebLabel Service include:
- Implementation of a compliance program within
a few days
- Label changes implemented overnight
- No software program or barcode label specifications
for the suppliers or users to learn.
The
label specification is provided
to Unibar,
and a label is quickly designed
to the those
specifications.
- Printing a label only requires the suppliers
to fill in a small web form from
the web
site with their variable data.
- Vertex Interactive, Inc. (WMS, TMS, Nasdaq:VETX) announced its eTMS software. The transportation
management system is a Web-based, enterprise-wide
multi-carrier system operated from a centralized
server.
Quotes to Ponder
- List of Quotes to Ponder from prior issues.
- "Little deeds of kindness,
little words of love,
Help to make earth happy
like the heaven above."
-- Julia A. Fletcher Carney
Scripture to Ponder - List of Quotes to Ponder from prior issues.
- Listen to counsel and accept discipline,
That you may be wise the rest of
your days.
Proverbs 19:20
Websites to Check Out
Logistics Information - See http://www.LogisticCases.com
Good Book
New Software Directory - Released August
2001
WMS Standard Search Bundle
WMS Advanced Search Bundle
Valuable Future Events
DC Expo - May 21 to May 23, 2002 - Navy Pier,
Chicago, IL, USA - 800-338-4112 - Website:
http://www.logistar2.com
About This Newsletter - ISSN 1533-435X We educate and share news on software for
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