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IDII Software Newsletter
Volume 2 No. 3
February 28th 2001 |
To assist the professional dealing with software in Warehousing Distribution, Logistics,
and the Supply Chain.
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Techniques, Vision, & Educational Thoughts
"Computerized Shipping Systems - Return on Investment - Part 5"
Let's review another two areas where labor
savings can be realized. One of the greatest benefits of technology
is that we can utilize it to eliminate time-consuming
manual tasks that are also prone to errors. We discussed
earlier how technology can eliminate the
typing of redundant data. Here I am suggesting
that you look for any and all manual processes
in the shipping department. Many times you
will find that you are hand writing bills
of lading, COD tags, or carrier airbills.
Perhaps you are keeping a logbook of every
package shipped for reporting purposes. Possibly
you are even handwriting data on each work
order. By observing the shipping process,
you will undoubtedly find a manual process
that we can automate and save you money on.
In our example, let's assume that you are
spending an hour a day on a particular manual
process. At an average warehouse labor rate
of $20 per hour, we come to $440 a month
or $5,280 a year that could, most likely,
be eliminated.
Another area where we can reduce labor costs is customer service. Find out how many times you receive inquiries
about the status of shipments. How much time
do you spend researching such inquiries?
Let's say that 10% of your packages trigger
a phone call and you get 20 per day. If you
spend 10 minutes on each one, you are spending
200 minutes x 22 workdays or 4400 minutes/60,
which comes to 73 hours a month. At $20/hr
that equals $1,460 a month or $17,520 a year.
Chapter 11, Leveraging Your Shipping Operation
for Superior Customer Service and Profits,
explains this further.
Finally, we not only incur labor costs when
answering customer inquiries; there is also
the cost of the phone call. Chances are that
you have a 1-800 number which costs about
$.10 a minute. At 4400 minutes a month (see
above), the phone bill comes to $440 or $5,280
a year.
We've discussed 14 different
ways that a
computerized shipping system
can provide
a return on investment. In our
sample case
study, the total savings for
your company
would add up to close to a half
a million
dollars a year ($394,341.00).
Of course,
not every company will be able
to gain savings
in all of these areas; however,
with a little
research on your part and the
guidance of
a knowledgeable consultant, I
am confident
that you will find enough return
to justify
the investment for your company.
Mark A. Taylor, President of Taylor Systems Engineering
Corp.)
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Impact In
Software Design
Software designers in
ERP, WMS, OMS
should decide which path
to take.
Path #1: Partner with an
existing SMS solution.
See Software Directory.
Path #2: Build your own
SMS - realizing that
twice a year
rate changes WITH
new forms of rates
& new addons
from each carrier
could be required.
Phil Obal
TIP from Phil
Move forward
to automatic
printing &
applying
of shipping
labels unto
cartons, if your
operation handles
a large quantity
of cartons
on a conveyor.
See Software Directory. |
FREE Educational Materials
- FREE CD-ROM - The most comprehensive library of Collaborative
Logistics information is now available on
a single reference CD. It has Dr. John Langley
and other writer's technical & professional
articles on it. See http://www.nistevo.com/CLRC/index.html to get your free CD.
IDII News
- New Edition 3 of the IDII Warehouse & Logistics Software Directory is done. Click here to order..
- Consulting services are available for software selection, implementation,
and enhancement. Business reviews and ROI
studies are also done for both supply chain
companies and software companies. Contact Phil Obal at 918-464-2222.
Software Company News
- BridgePoint (B2B, OMS, division of CSX Corporation). BridgePoint’s Expands Global Supply Chain
Solution to Include Order Management Functionality.
The new module enables both large and small
organizations to better manage the entry,
creation and management of orders across
multiple partners globally. This announcement
marks the addition of Order Management to
BridgePoint global supply chain solution.
The module provides clients the ability to
create, manage, monitor and modify orders
globally, directly through BridgePoint’s
standard browser interface. It also functions
as the conduit between existing internal
and external systems.
- Catalyst International, (WMS, TMS, NASDAQ:
CLYS) and Kewill Systems plc
(LSE:KWL) ,announced a strategic partnership. Catalyst will now include
Kewill.Net integrated e-fulfillment
applications
as a standard offering within its CatalystCompleteT Supply Chain
product line. In addition,
Catalyst will integrate Kewill's
Clippership
and Kewill.Ship manifesting
solutions as part of the Catalyst
Warehouse
Management SolutionÒ (WMS) along with contributing to the evolution
of these products. Kewill has acquired all of the rights to Catalyst-Exchange.com
technology to
enhance its Kewill.Net offering.
The companies also agreed to a joint development of applications for Knowledge Management and Vendor Quality Management
(VQM), both of which
are emerging as
critical capabilities for disseminating
information
and making informed business decisions. More details in the press
release.
- Cerqa Copyright has licensed VISUALSupply Chain from Lilly Software's (ERP, WMS, APS, MRP) comprehensive end-to-end supply chain management
software solution.
Cerqa Copyright, located in Austin,
Texas,
provides supply chain management
solutions
for domestic and international manufacturing
facilities, distributors, retail
outlets,
and other customers that have specific
procurement
and distribution channel requirements.
Offering
expertise in inventory procurement,
logistics,
and freight management, Cerqa develops
flexible,
Just-in-Time (JIT) inventory delivery
programs
and offers kitting and packaging
of sub-assemblies
and finished goods.
- Industri-Matematik International Corp. (NASDAQ:
IMIC) today launched a new product initiative, VIVALDI Net Series(TM),
to deliver software that manages supply chain
processes across enterprise boundaries. The products will enable companies to coordinate
interdependent fulfillment activities and
create intelligent, multi-enterprise supply
chains that perform as a single entity in
satisfying customer demand, quickly and reliably.
The base for the VIVALDI Net Series is supply chain event management capabilities that provide a collaborative logistics framework
so companies can manage fulfillment and replenishment
processes beyond the four walls of their
enterprise. Developed with a component architecture,
VIVALDI Net Series will enable companies
to visualize, coordinate, monitor, accelerate
and measure the physical movement of products
across the entire supply chain including
suppliers, manufacturers, distributors and
customers. VIVALDI Net Series supports the Open Applications
Group Interface Specification (OAGIS)
- Kewill Systems plc (TMS, (London: KWL), announced it has added same-day shipping
service compliance functionality
to its Kewill.Net
solutions through a partnership agreement
with NowEx, a national network of
premier
same day delivery providers.
Under the terms of agreement, Kewill has
integrated NowEx’s compliance functionality
into its Kewill.Ship for Windows
and Clippership
shipping applications.
About NowEx.net - NowEx.net offers
shippers
a revolutionary means of delivering
their
products to customers by offering
delivery
services managed over the Internet
via a
national network of Same Day Courier
Affiliates.
The NowEx.net solution eliminates
the headaches
associated with traditional Same
Day Delivery
services by providing uniform pricing,
nationwide
service standards, and online customer
access
to real-time shipping information.
NowEx
is headquartered at 655 Menlo Drive,
Suite
A, Rocklin, CA 95765, USA, (866-888-8900).
- Interlink Technologies (WMS, AS/400) to Adopt Kewill’s Enterprise
Shipping Management Solution. Kewill’s technology
will give Interlink clients core functionality
for automating multi-carrier compliance,
including rating, routing, bar code labeling,
and electronic manifesting. Links to Kewill’s
business portal, Kewill.Net, also will provide
Interlink customers’ trading partners full
in-transit shipment visibility.
- Majure Data (WMS, MSS, APS) announced the introduction of its RF
Navigator enterprise materials management
software suite. The RF Navigator
EMMS, Majure
Data's web-based suite of enterprise
materials
management applications, is designed
to manage
the flow of materials throughout
the extended
enterprise and improve operations,
customer
service, and supply chain visibility
for
manufacturers and distributors. Key
components
of this application suite are Majure
Data's
flagship warehouse management system
(WMS),
a manufacturing materials system
(MMS), collaboration
tools to improve visibility and control
throughout
the extended enterprise, and a management
support system (MSS) for advanced
management
and reporting capabilities.
"RF Navigator EMMS responds
to manufacturers
and distributors' unique needs for
advanced
inventory tracking, quality management,
fulfillment,
and customer service capabilities
due to
the adoption of e-commerce and supply
chain
collaboration initiatives,"
says Patrick
Majure, vice president of sales and
marketing
for Majure Data. "RF Navigator
EMMS
is a complete enterprise solution
that optimizes
operational performance throughout
production
and fulfillment. With RF Navigator
EMMS,
manufacturers and distributors can
now get
the real-time accuracy and control
they need
to improve productivity and throughput
while
providing visibility of detailed
inventory
data to enterprise systems and e-commerce
applications. "
- McHugh Software International (WMS, TMS,
3PL), announced DigitaLogistix*, a new set of
web-centric applications for the
extended
enterprise that enable supply chain
visibility,
collaboration and optimization, tightly
integrated
with its core warehouse, transportation
and
labor management solutions.
Key new application modules include:
- * LENS, which provides real-time, end-to-end
supply chain visibility
- * Commander*, a set of command and control
applications that enable companies to take
centralized action in response to logistics
requirements and events.
- * DigitalApps*, a suite of role-based web
applications for collaboration
among multiple
supply chain participants.
- * Digital TMS*, which provides a powerful
set of web-based transportation
execution
applications, allowing shippers
to easily
automate core transportation processes
and,
if they choose, to build their
own private
carrier portals.
- * Logistix Scorecard*, a comprehensive logistics
analytic and decision support tool
used to
measure actual performance at the
facility,
enterprise and supply chain levels.
- * Logistix Execution Optimizer*, which provides
dynamic, streaming optimization
of enterprise
transportation and sourcing plans.
- * Dynamic Merge-in-Transit*, which enables
companies to consolidate shipments
from multiple
sourcing points through merge centers,
increasing
velocity, reducing logistics costs
and enabling
realization of the dynamic virtual
warehouse.
- Manhattan Associates, Inc. (WMS, LMS, YMS,
NT, UNIX, IBM, Nasdaq: MANH) announced participation in the Microsoft®
(Nasdaq: MSFT) Data Warehousing Alliance
(DWA). Manhattan Associates' best-of-breed
business intelligence tool SmartInfo™
qualified
for Microsoft's DWA by meeting the
"best
of breed" analytical application
criteria.
Microsoft's DWA is a coalition of
software
vendors focused on helping customers
build,
use and manage data warehousing solutions
that are fully integrated with Microsoft
SQL Server™ 2000, Microsoft Office
and Microsoft
Windows® 2000 platform. As a member
of the
alliance, Manhattan Associates has
committed
to achieving the highest level of
compatibility
and integration between SmartInfo
and Microsoft
SQL Server 2000.
SmartInfo was designed to meet evolving
supply
chain execution demands. The product
enables
quick and easy determination of trends,
averages
and activity profiling. Additional
benefits
of SmartInfo include warehouse and
inventory
management optimization and the ability
to
evaluate transportation costs. SmartInfo
leverages Microsoft SQL Server 2000
to provide
real-time and historical operational
information.
SmartInfo slices and dices this information
to create meaningful, actionable
analysis.
Using Microsoft Digital Dashboard
– a customizable
desktop interface – SmartInfo provides
several
views of data on the screen simultaneously.
The result is immediate access to
key business
information. "
- Pitney Bowes (TMS, Nasdaq: PBI) Invests & Form Strategic Alliance with
Vertex (WMS, Java, Nasdaq: VETX) with includes RenSoft (Previously Renaissance
Software (WMS, Java)). Pitney Bowes will transfer its Transportation
Management Software and certain engineering
assets to Vertex and receive in return an equity stake valued
at approximately 4.5% in Vertex,
the market-leading,
e-business supply chain and fulfillment
solutions
provider.
The companies will jointly develop, market and
support a modular suite of integrated
supply
chain applications that leverage Vertex's leading-edge Renaissance
Software for supply chain management
and
Pitney Bowes' distribution strength
and shipping
and transportation industry expertise.
The
transaction will marry Pitney Bowes'
ConquestTM
multi-carrier transportation management
software
with Vertex's JAVA-based order and warehouse management
software (added through Vertex's recent acquisition
of Renaissance Software) to provide mid-sized
mid- to large-sized businesses with a complete,
web-based, scaleable supply chain management
solution that can be deployed quickly and
cost-effectively.
The application suite, Pitney Bowes Supply
Chain Solutions, powered by Renaissance Software,
which will be marketed and serviced by Pitney
Bowes, and will consist of three world-class
modular components designed to work in concert.
When used together, the modules form a comprehensive tool for
managing supplies, finished goods, and warehouse
inventory, from procurement to customer delivery. Modules may also be used individually or
in a variety of combinations to fit specific
user needs. The initial version of the suite
will integrate transportation management
and supply chain execution functions using
a sophisticated mapping integration tool.
Future versions of the software will offer
built-in integration that allows components
to be plugged together directly.
Scripture to Ponder
I can do all things through Christ which
strengthens me.
Quotes to Ponder
- "There is no substitute for hard work."
--Thomas Edison
Websites To Check Out
Previfor Consulting - Virtual Reality SIMULATION of Cranes and Forklifts - for operating training.
Good Book
Another Good Book
Another Good Book
Valuable Future Events
April 2-4, 2001 - Supply-Chain World North America Conference
and Exposition - Hilton New Orleans Riverside - New, Orleans,
Louisana, USA. Conference by the Supply-Chain
Council. For more information, call 412-781-4101
or visit www.supply-chain.org or www.supplychainworld.org.
MAY 9 TO 11, 2001 - E-LOGISTICS EXPO - The Logistics Institute at Georgia Tech, GFB, Announce an Educational Conference
and Team-focused Tradeshow in Atlanta, GA.
Responding to the need to bring leading-edge
education and world-class solutions providers
together in a "team environment,"
the e-Logistics Expo announced today the
creation of a new "knowledge tradeshow"
to be held next May in Atlanta. The Expo
will be held at the Georgia World Congress
Center. The Expo features a full three-day
educational conference led by The Logistics
Institute at Georgia Tech. Contact Carrolyn
Prescott at GFB at 404-524-7777, or e-mail
to cprescott@gfb-expo.com
About This Newsletter
We educate and share news on software for
warehousing, transportation, shipping, packing,
slotting, loading, optimization, and enterprise
wide software solutions. This free newsletter is published twice
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© 2000 Industrial
Data & Information Inc. All Rights Reserved..
Trademarks belong to
respective trademark holders. Information
accuracy is not guaranteed due
to variety of sources.
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