IDII Software Newsletter
Volume 2 No. 3
February 28th 2001

To assist the professional dealing with software in Warehousing Distribution, Logistics, and the Supply Chain.
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Techniques, Vision, & Educational Thoughts

"Computerized Shipping Systems - Return on Investment - Part 5"

Let's review another two areas where labor savings can be realized. One of the greatest benefits of technology is that we can utilize it to eliminate time-consuming manual tasks that are also prone to errors. We discussed earlier how technology can eliminate the typing of redundant data. Here I am suggesting that you look for any and all manual processes in the shipping department. Many times you will find that you are hand writing bills of lading, COD tags, or carrier airbills. Perhaps you are keeping a logbook of every package shipped for reporting purposes. Possibly you are even handwriting data on each work order. By observing the shipping process, you will undoubtedly find a manual process that we can automate and save you money on. In our example, let's assume that you are spending an hour a day on a particular manual process. At an average warehouse labor rate of $20 per hour, we come to $440 a month or $5,280 a year that could, most likely, be eliminated.

Another area where we can reduce labor costs is customer service. Find out how many times you receive inquiries about the status of shipments. How much time do you spend researching such inquiries? Let's say that 10% of your packages trigger a phone call and you get 20 per day. If you spend 10 minutes on each one, you are spending 200 minutes x 22 workdays or 4400 minutes/60, which comes to 73 hours a month. At $20/hr that equals $1,460 a month or $17,520 a year. Chapter 11, Leveraging Your Shipping Operation for Superior Customer Service and Profits, explains this further.

Finally, we not only incur labor costs when answering customer inquiries; there is also the cost of the phone call. Chances are that you have a 1-800 number which costs about $.10 a minute. At 4400 minutes a month (see above), the phone bill comes to $440 or $5,280 a year.

We've discussed 14 different ways that a computerized shipping system can provide a return on investment. In our sample case study, the total savings for your company would add up to close to a half a million dollars a year ($394,341.00). Of course, not every company will be able to gain savings in all of these areas; however, with a little research on your part and the guidance of a knowledgeable consultant, I am confident that you will find enough return to justify the investment for your company.


Mark A. Taylor, President of Taylor Systems Engineering Corp.)

Impact In
Software Design


Software designers in
ERP, WMS, OMS
should decide which path
to take.

Path #1: Partner with an
existing SMS solution.
See Software Directory.

Path #2: Build your own
SMS - realizing that
twice a year
rate changes WITH
new forms of rates
& new addons
from each carrier
could be required.


Phil Obal














TIP from Phil

Move forward
to automatic
printing &
applying
of shipping
labels unto
cartons, if your
operation handles
a large quantity
of cartons
on a conveyor.

See Software Directory.



FREE Educational Materials

  • FREE CD-ROM - The most comprehensive library of Collaborative Logistics information is now available on a single reference CD. It has Dr. John Langley and other writer's technical & professional articles on it. See http://www.nistevo.com/CLRC/index.html to get your free CD.
IDII News
  • New Edition 3 of the IDII Warehouse & Logistics Software Directory is done. Click here to order..
  • Consulting services are available for software selection, implementation, and enhancement. Business reviews and ROI studies are also done for both supply chain companies and software companies. Contact Phil Obal at 918-464-2222.
Software Company News
  • BridgePoint (B2B, OMS, division of CSX Corporation). BridgePoint’s Expands Global Supply Chain Solution to Include Order Management Functionality. The new module enables both large and small organizations to better manage the entry, creation and management of orders across multiple partners globally. This announcement marks the addition of Order Management to BridgePoint global supply chain solution. The module provides clients the ability to create, manage, monitor and modify orders globally, directly through BridgePoint’s standard browser interface. It also functions as the conduit between existing internal and external systems.
  • Catalyst International, (WMS, TMS, NASDAQ: CLYS) and Kewill Systems plc (LSE:KWL) ,announced a strategic partnership. Catalyst will now include Kewill.Net integrated e-fulfillment applications as a standard offering within its CatalystCompleteT Supply Chain product line. In addition, Catalyst will integrate Kewill's Clippership and Kewill.Ship manifesting solutions as part of the Catalyst Warehouse Management SolutionÒ (WMS) along with contributing to the evolution of these products. Kewill has acquired all of the rights to Catalyst-Exchange.com technology to enhance its Kewill.Net offering.

    The companies also agreed to a joint development of applications for Knowledge Management and Vendor Quality Management (VQM), both of which are emerging as critical capabilities for disseminating information and making informed business decisions. More details in the press release.

  • Cerqa Copyright has licensed VISUALSupply Chain from Lilly Software's (ERP, WMS, APS, MRP) comprehensive end-to-end supply chain management software solution.

    Cerqa Copyright, located in Austin, Texas, provides supply chain management solutions for domestic and international manufacturing facilities, distributors, retail outlets, and other customers that have specific procurement and distribution channel requirements. Offering expertise in inventory procurement, logistics, and freight management, Cerqa develops flexible, Just-in-Time (JIT) inventory delivery programs and offers kitting and packaging of sub-assemblies and finished goods.

  • Industri-Matematik International Corp. (NASDAQ: IMIC) today launched a new product initiative, VIVALDI Net Series(TM), to deliver software that manages supply chain processes across enterprise boundaries. The products will enable companies to coordinate interdependent fulfillment activities and create intelligent, multi-enterprise supply chains that perform as a single entity in satisfying customer demand, quickly and reliably.

    The base for the VIVALDI Net Series is supply chain event management capabilities that provide a collaborative logistics framework so companies can manage fulfillment and replenishment processes beyond the four walls of their enterprise. Developed with a component architecture, VIVALDI Net Series will enable companies to visualize, coordinate, monitor, accelerate and measure the physical movement of products across the entire supply chain including suppliers, manufacturers, distributors and customers. VIVALDI Net Series supports the Open Applications Group Interface Specification (OAGIS)

  • Kewill Systems plc (TMS, (London: KWL), announced it has added same-day shipping service compliance functionality to its Kewill.Net solutions through a partnership agreement with NowEx, a national network of premier same day delivery providers. Under the terms of agreement, Kewill has integrated NowEx’s compliance functionality into its Kewill.Ship for Windows and Clippership shipping applications.

    About NowEx.net - NowEx.net offers shippers a revolutionary means of delivering their products to customers by offering delivery services managed over the Internet via a national network of Same Day Courier Affiliates. The NowEx.net solution eliminates the headaches associated with traditional Same Day Delivery services by providing uniform pricing, nationwide service standards, and online customer access to real-time shipping information. NowEx is headquartered at 655 Menlo Drive, Suite A, Rocklin, CA 95765, USA, (866-888-8900).


  • Interlink Technologies (WMS, AS/400) to Adopt Kewill’s Enterprise Shipping Management Solution. Kewill’s technology will give Interlink clients core functionality for automating multi-carrier compliance, including rating, routing, bar code labeling, and electronic manifesting. Links to Kewill’s business portal, Kewill.Net, also will provide Interlink customers’ trading partners full in-transit shipment visibility.


  • Majure Data (WMS, MSS, APS) announced the introduction of its RF
    Navigator enterprise materials management software suite. The RF Navigator EMMS, Majure Data's web-based suite of enterprise materials management applications, is designed to manage the flow of materials throughout the extended enterprise and improve operations, customer service, and supply chain visibility for manufacturers and distributors. Key components of this application suite are Majure Data's flagship warehouse management system (WMS), a manufacturing materials system (MMS), collaboration tools to improve visibility and control throughout the extended enterprise, and a management support system (MSS) for advanced management and reporting capabilities.

    "RF Navigator EMMS responds to manufacturers and distributors' unique needs for advanced inventory tracking, quality management, fulfillment, and customer service capabilities due to the adoption of e-commerce and supply chain collaboration initiatives," says Patrick Majure, vice president of sales and marketing for Majure Data. "RF Navigator EMMS is a complete enterprise solution that optimizes operational performance throughout production and fulfillment. With RF Navigator EMMS, manufacturers and distributors can now get the real-time accuracy and control they need to improve productivity and throughput while providing visibility of detailed inventory data to enterprise systems and e-commerce applications. "

  • McHugh Software International (WMS, TMS, 3PL), announced DigitaLogistix*, a new set of
    web-centric applications for the extended enterprise that enable supply chain visibility, collaboration and optimization, tightly integrated with its core warehouse, transportation and labor management solutions.

    Key new application modules include:
    • * LENS, which provides real-time, end-to-end supply chain visibility
    • * Commander*, a set of command and control applications that enable companies to take centralized action in response to logistics requirements and events.
    • * DigitalApps*, a suite of role-based web applications for collaboration among multiple supply chain participants.
    • * Digital TMS*, which provides a powerful set of web-based transportation execution applications, allowing shippers to easily automate core transportation processes and, if they choose, to build their own private carrier portals.
    • * Logistix Scorecard*, a comprehensive logistics analytic and decision support tool used to measure actual performance at the facility, enterprise and supply chain levels.
    • * Logistix Execution Optimizer*, which provides dynamic, streaming optimization of enterprise transportation and sourcing plans.
    • * Dynamic Merge-in-Transit*, which enables companies to consolidate shipments from multiple sourcing points through merge centers, increasing velocity, reducing logistics costs and enabling realization of the dynamic virtual warehouse.
  • Manhattan Associates, Inc. (WMS, LMS, YMS, NT, UNIX, IBM, Nasdaq: MANH) announced participation in the Microsoft® (Nasdaq: MSFT) Data Warehousing Alliance (DWA). Manhattan Associates' best-of-breed business intelligence tool SmartInfo™ qualified for Microsoft's DWA by meeting the "best of breed" analytical application criteria. Microsoft's DWA is a coalition of software vendors focused on helping customers build, use and manage data warehousing solutions that are fully integrated with Microsoft SQL Server™ 2000, Microsoft Office and Microsoft Windows® 2000 platform. As a member of the alliance, Manhattan Associates has committed to achieving the highest level of compatibility and integration between SmartInfo and Microsoft SQL Server 2000.

    SmartInfo was designed to meet evolving supply chain execution demands. The product enables quick and easy determination of trends, averages and activity profiling. Additional benefits of SmartInfo include warehouse and inventory management optimization and the ability to evaluate transportation costs. SmartInfo leverages Microsoft SQL Server 2000 to provide real-time and historical operational information. SmartInfo slices and dices this information to create meaningful, actionable analysis. Using Microsoft Digital Dashboard – a customizable desktop interface – SmartInfo provides several views of data on the screen simultaneously. The result is immediate access to key business information. "

  • Pitney Bowes (TMS, Nasdaq: PBI) Invests & Form Strategic Alliance with Vertex (WMS, Java, Nasdaq: VETX) with includes RenSoft (Previously Renaissance Software (WMS, Java)). Pitney Bowes will transfer its Transportation Management Software and certain engineering assets to Vertex and receive in return an equity stake valued at approximately 4.5% in Vertex, the market-leading, e-business supply chain and fulfillment solutions provider.

    The companies will jointly develop, market and support a modular suite of integrated supply chain applications that leverage Vertex's leading-edge Renaissance Software for supply chain management and Pitney Bowes' distribution strength and shipping and transportation industry expertise. The transaction will marry Pitney Bowes' ConquestTM multi-carrier transportation management software with Vertex's JAVA-based order and warehouse management software (added through Vertex's recent acquisition of Renaissance Software) to provide mid-sized mid- to large-sized businesses with a complete, web-based, scaleable supply chain management solution that can be deployed quickly and cost-effectively.

    The application suite, Pitney Bowes Supply Chain Solutions, powered by Renaissance Software, which will be marketed and serviced by Pitney Bowes, and will consist of three world-class modular components designed to work in concert. When used together, the modules form a comprehensive tool for managing supplies, finished goods, and warehouse inventory, from procurement to customer delivery. Modules may also be used individually or in a variety of combinations to fit specific user needs. The initial version of the suite will integrate transportation management and supply chain execution functions using a sophisticated mapping integration tool. Future versions of the software will offer built-in integration that allows components to be plugged together directly.


In Association with Amazon.com


Scripture to Ponder


I can do all things through Christ which strengthens me.

Quotes to Ponder

  • "There is no substitute for hard work."
    --Thomas Edison

Websites To Check Out

Previfor Consulting - Virtual Reality SIMULATION of Cranes and Forklifts - for operating training.

Good Book


"Enterprise Resource Planning (ERP):
The Dynamics
of Operations
Management
"
Shtub, Avraham See reviews and more information on this book at Amazon.com

Another Good Book

"Computerized Shipping Systems: Increasing Profit & Productivity Through Technology
(New Millennium Edition)
"
Taylor, Mark A. See reviews and more information on this book at Amazon.com

Another Good Book

"What To Look For In Warehouse Management System Software"
Obal, Philip See reviews and more information on this book at Amazon.com


Valuable Future Events

April 2-4, 2001 - Supply-Chain World North America Conference and Exposition - Hilton New Orleans Riverside - New, Orleans, Louisana, USA. Conference by the Supply-Chain Council. For more information, call 412-781-4101 or visit www.supply-chain.org or www.supplychainworld.org.

MAY 9 TO 11, 2001 - E-LOGISTICS EXPO - The Logistics Institute at Georgia Tech, GFB, Announce an Educational Conference and Team-focused Tradeshow in Atlanta, GA. Responding to the need to bring leading-edge education and world-class solutions providers together in a "team environment," the e-Logistics Expo announced today the creation of a new "knowledge tradeshow" to be held next May in Atlanta. The Expo will be held at the Georgia World Congress Center. The Expo features a full three-day educational conference led by The Logistics Institute at Georgia Tech. Contact Carrolyn Prescott at GFB at 404-524-7777, or e-mail to cprescott@gfb-expo.com


About This Newsletter

We educate and share news on software for warehousing, transportation, shipping, packing, slotting, loading, optimization, and enterprise wide software solutions. This free newsletter is published twice a month. Feel free to forward this newsletter to others that you know. One may quickly subscribe by accessing our website at www.idii.com. '

To submit information to be considered for inclusion in our newsletter, send any news, events, press releases, research, and newsletters to editor@idii.com. The current and back issues of our E-Software Newsletters can be accessed at www.idii.com/esn

© 2000 Industrial Data & Information Inc. All Rights Reserved.. Trademarks belong to respective trademark holders. Information accuracy is not guaranteed due to variety of sources.



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